Financial credit

iTHINK Financial Credit Union Signs Contract for Black Knight Empower LOS to Drive Growth and Provide Exceptional Member Experience | Company

  • iTHINK Financial Chose Black Knight Empower Loan Origination System (LOS) to Help Drive Continued Business Growth
  • The credit union specifically chose Empower for its scalability and to help automate time-consuming manual processes
  • iTHINK Financial will also use several other Black Knight origination solutions fully integrated into the Empower ecosystem

JACKSONVILLE, Fla., Sept. 13, 2022 /PRNewswire/ — Today, Dark Knight, Inc. (NYSE: BKI) announced that iTHINK Financial Credit Uniona Florida-based credit union founded in 1969 by a group of IBM employees, selected the Strengthen the lending system (LOS) to automate its origination processes to support the continued growth of the credit union’s business.

“iTHINK Financial is growing every year as we attract more and more members, and we needed a lending system that will not only support our growth, but evolve with us,” said Mark Skinner, director of loans at iTHINK Financial. “Empowering more than meets the bill. This will automate many of the tedious processes that our loan officers would otherwise do manually, and now our members will have the tools to complete an online mortgage application that automatically alerts the loan officer and processor in one go. transparent process.”

Empower is an all-digital, “lights out” LOS built from the ground up on a cloud-based architecture to scale with any size lender and drive continued growth while reducing operational costs. iTHINK Financial has also selected a suite of fully integrated web-based solutions that will allow it to focus on meeting the financial needs of its members. These additional solutions include machine learning technology for document classification and indexing; an industry-leading product and pricing engine from Optimal Blue, a division of Black Knight; a digital point-of-sale solution that improves the mortgage application process for members and loan officers; a digital fence solution with e-delivery and e-signature capabilities; a solution to help you meet regulatory compliance requirements; a comprehensive fee service to help mitigate fee cures; professional determinations of flood zones; an advanced business intelligence solution; and web-based technology that allows lenders to access thousands of service providers directly within the Empower system.

“iTHINK Financial prides itself on offering a personalized ‘white glove’ service and we are confident that Empower will help them deliver on that commitment,” said Rich Gagliano, President, Origination Technologies at Black Knight. “With our Empower LOS and its integrated suite of solutions, iTHINK Financial will be able to better support business growth while streamlining processes for increased operational efficiency and improved customer experience.”

About the Dark Knight

Black Knight, Inc. (NYSE: BKI) is an award-winning software, data and analytics company that drives innovation in the mortgage and real estate lending and servicing industries, as well as in capital markets and secondary. Businesses leverage our robust integrated solutions across the homeownership lifecycle to help retain existing customers, win new customers, mitigate risk and operate more efficiently.

Our customers rely on our proven, comprehensive, and scalable products and our unwavering commitment to providing superior customer support to achieve their strategic goals and better serve their customers. For more information on Black Knight, please visit

About iTHINK Financial Credit Union

iTHINK Financial, established in 1969, is a growing and dynamic credit union with over 100,000 members worldwide and over $2 billion in assets. A credit union is a not-for-profit financial institution owned by its members. Credit unions typically offer high-yield deposits, low-interest loans, and low fee structures. iTHINK Financial offers a full range of personal and business banking products and services including: checking and savings accounts, money market accounts, certificates, IRAs, first and second mortgages, auto loans, credit cards Visa®, business accounts, business loans, business services, and more.

Show original content to download multimedia: members-with-exceptional-experience-301622402.html

SOURCEBlack Knight, Inc.

Copyright © 2022 PR Newswire Association LLC. All rights reserved.